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Business profile, integrations

Settings & Team

Business profile, service area, technician roster, integrations, and the cheapest-start path through the product.

Business profile

Set business name, trade, primary phone, primary email, business hours, and timezone. The trade selection drives the default qualification script and the default service-type list — switching trades after onboarding will not clobber your customizations.

Service area

Choose Zip list or Radius from address. Radius mode draws a great-circle radius and matches every lead's zip centroid against it. Zip list mode matches exactly. Radius is more forgiving; zip list is more precise.

Technicians

Invite technicians from Settings → Team. Each technician has a calendar, an availability template, and a service-type allow-list. Jobs schedule into the technician whose service-type list matches AND whose calendar has the requested slot open.

Tech limits by plan: Starter 1, Pro 3. Exceeding the limit blocks new technician invites — existing techs stay active.

Integrations

  • Web form — embed snippet for your site.
  • Email forward — your unique +leads@ alias.
  • Facebook — OAuth connect.
  • Google Business Profile — OAuth connect.
  • JE Horizon SMS — missed-call SMS forwarding (Starter and Pro).
  • Voice AI — number forwarding for after-hours (Pro).
  • Stripe — connected automatically when you start a paid subscription.

The cheapest-start path

If you're trying to spend as little as possible to validate the loop:

  1. Start on Starter ($49) — missed-call SMS + job inbox with hard caps.
  2. Use the website form embed as your single extra source — it's included.
  3. Skip extra integrations until you've seen 10 real leads come through and reply.
  4. Upgrade to Pro ($79) only after you want voice, photos, and quote drafts.
Honest take
Pro is the right pick if you actually use after-hours voice. If you don't, stay on Starter — you still get missed-call SMS and the job inbox, with a hard cap so a busy week cannot print an unlimited telephony bill.

Account deletion

Settings → Danger Zone → Delete account. This soft-deletes your business and revokes all sessions immediately. Data is hard-deleted after 90 days. If you want a copy of your data, run Account → Export first.