Platform Strategy & Ecosystem

Product & Integration Roadmap

Track our live release sprints, active integrations in development, and the overall trade operating ecosystem.

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Live in Production (8)

Active Now
Phase 1 · FoundationLive in Production

Google Calendar & iCal Bi-Directional Sync

Export dispatches to Google Calendar, Apple, and Outlook via RFC 5545 WebCal feed. Import Google Calendar secret iCal to block busy times and eliminate double-booking.

Value to Contractor

Contractors see dispatches on their phones immediately; AI never books conflicting slots.

Technical Architecture
  • RFC 5545 compliant live .ics feed (GET /api/calendar/feed)
  • 1-Click 'Add to Google Calendar' generator on every appointment
  • External .ics parser with line unfolding and timezone normalization
  • Domain availableSlots() filter blocking overlapping busy intervals
Phase 1 · FoundationLive in Production

Dedicated Business Line & 10DLC Brand/Campaign Automation

Official business name, entity type (LLC, Corp, Sole Prop), and 9-digit EIN recorded directly into TCR Brand & Campaign registration via Telnyx.

Value to Contractor

High-throughput, carrier-vetted A2P SMS delivery with 99.8% open rate and zero carrier blocking.

Technical Architecture
  • Automated TCR brand & campaign submission with legal entity mapping
  • Database schema persistence with masked EIN (XX-XXX1234)
  • Real-time webhook listeners for 10dlc.brand.update & 10dlc.campaign.update
  • 5-minute DB-fenced background reconciliation cron
Phase 1 · FoundationLive in Production

Missed-Call Autonomous AI Receptionist & Relay

Instant missed-call text-back, caller qualification triage, quiet hours enforcement, and contractor emergency escalation.

Value to Contractor

Recovers 35-50% of missed contractor inbound calls before homeowners call competitors.

Technical Architecture
  • Twilio fallback relay + Telnyx carrier-approved infrastructure
  • Step 5 conditional call forwarding integration
  • Automated qualification script engine per trade (Roofing, HVAC, Plumbing)
  • Quiet hours holding and emergency keyword triggers
Phase 1 · FoundationLive in Production

Price Book, Quote Drafts, & Customer Web Signatures

National 2026 trade price books auto-load by vertical. AI drafts estimates within price book boundaries for contractor one-tap approval.

Value to Contractor

Cuts quote turnaround from 48 hours to 3 minutes, dramatically increasing closing rates.

Technical Architecture
  • National trade price book with labor/material SKU catalog
  • AI-guarded quote drafting with competitor price matching
  • Customer signature portal (/quotes/[id]/accept)
  • Automated follow-up sequences (24h quote follow-up, 48h check-in)
Phase 2 · Speed-to-LeadLive in Production

Universal Lead Webhook & Zapier / Make.com Connector

Secure authenticated webhook endpoint (POST /api/webhooks/leads) allowing any website form (WordPress, Gravity Forms, Wix, Webflow, Squarespace) to drop leads into the AI receptionist pipeline.

Value to Contractor

Contractors connect their existing websites in 2 minutes without changing web developers.

Technical Architecture
  • API Key authenticated webhook endpoint with payload normalization
  • Field mapping engine (name, phone, email, address, service_category, message)
  • Automatic customer deduplication on normalized E.164 phone numbers
  • Instant contractor SMS & email speed-to-lead notification
Phase 2 · Speed-to-LeadLive in Production

Google Business Profile (Maps) & Local Services Ads (LSA)

Ingest incoming chat inquiries directly from Google Maps and Google Local Services Ads (POST /api/webhooks/leads/google). Contractor gets instant SMS/email dispatch.

Value to Contractor

Boosts Google Maps ranking by maintaining a sub-2-minute response rate on Google LSA.

Technical Architecture
  • Google Business Communications API webhook endpoint
  • Google LSA lead notification parser
  • Automatic customer deduplication and lead tagging (source: google_business)
  • Instant contractor notification with deep link to dashboard
Phase 2 · Speed-to-LeadLive in Production

Angi (HomeAdvisor) & Thumbtack Speed-to-Lead Ingestion

Instant webhook ingestion for shared leads from Angi/HomeAdvisor (POST /api/webhooks/leads/angi) and Thumbtack (POST /api/webhooks/leads/thumbtack). Dispatches contractor alerts within seconds.

Value to Contractor

78% of shared leads hire the first contractor who responds. Wins competitive bids instantly.

Technical Architecture
  • Dedicated Angi payload parser extracting consumer, service, and task details
  • Thumbtack Partner webhook parser with contact normalization
  • Source attribution tagging (angi, thumbtack)
  • Real-time owner SMS/email dispatch with lead details
Phase 2 · Speed-to-LeadLive in Production

Meta (Facebook & Instagram) Lead Ads Webhook

Real-time webhook ingestion for Facebook & Instagram Lead Ads with automated hub.challenge handshake verification and speed-to-lead contractor dispatch.

Value to Contractor

Captures social ad leads within 3 seconds, cutting lead decay and skyrocketing ad ROAS.

Technical Architecture
  • Meta Webhook challenge handshake verification (GET /api/webhooks/leads/meta)
  • Leadgen payload parsing with field normalization (POST /api/webhooks/leads/meta)
  • Customer record auto-deduplication and lead tagging (source: meta)
  • Instant contractor SMS/email speed-to-lead notification

In Progress · Current Sprint (2)

Active Development
Phase 3 · Field OperationsIn Progress

Housecall Pro Bi-Directional FSM Connector

Two-way synchronization with Housecall Pro. Qualified leads and booked appointments in JE Horizon automatically create Customers and Jobs in Housecall Pro.

Value to Contractor

Eliminates double data entry for the tens of thousands of trades businesses on Housecall Pro.

Technical Architecture
  • Housecall Pro OAuth2 Partner API integration
  • Automatic customer record synchronization with address geocoding
  • Job dispatch injection with technician assignment
  • Status callback webhook when job is marked completed
Phase 3 · Field OperationsIn Progress

Jobber Client Hub & Schedule Connector

Seamless integration with Jobber for green and general trade contractors. Sync requests, quotes, and scheduled visits into Jobber's Client Hub.

Value to Contractor

General contractors and trade teams keep Jobber for crew routing while JE Horizon handles autonomous front-desk sales.

Technical Architecture
  • Jobber GraphQL API v2 integration with offline token renewal
  • Sync quote requests into Jobber Requests queue
  • Bidirectional calendar visit sync

Up Next · Next Sprint (1)

Prioritized
Phase 3 · Field OperationsUp Next

QuickBooks Online (QBO) Invoicing & Reconciliation

Automatic export of approved quotes, invoices, and payments to QuickBooks Online. Keeps accounting, chart of accounts, and tax reporting in sync.

Value to Contractor

Contractors and bookkeepers never spend weekends manually re-entering invoices and customer balances.

Technical Architecture
  • Intuit QuickBooks Online OAuth 2.0 connector
  • Customer and Invoice entity mapping with sales tax calculation
  • Payment synchronization webhook from Stripe into QBO Undeposited Funds

Planned / In Backlog (3)

Scheduled
Phase 4 · Trade SpecializationPlanned

Roofr & EagleView Aerial Measurement Takeoffs

Automated satellite roof measurement and pitch estimation. When a roofing address is captured, JE Horizon automatically pulls square count and waste factor.

Value to Contractor

Enables instant, accurate price-book quoting for roofers without climbing a ladder.

Technical Architecture
  • EagleView / Roofr REST API integration
  • Address geocoding and property footprint lookup
  • Auto-population of square footage into price book estimate templates
Phase 4 · Trade SpecializationPlanned

ServiceTitan Enterprise Dispatch Connector

Enterprise dispatch integration for multi-truck residential HVAC, plumbing, and electrical operations ($2M+ annual revenue).

Value to Contractor

Allows enterprise franchise contractors to deploy JE Horizon as an AI capacity multiplier.

Technical Architecture
  • ServiceTitan Booking API & Dispatch API integration
  • Multi-business unit and tenant partition mapping
  • Enterprise price book catalog sync
Phase 4 · Trade SpecializationPlanned

Bilingual AI Voice Receptionist (English & Spanish)

Real-time bilingual conversational speech recognition and synthesis. Answers callers in Spanish or English natively based on caller preference.

Value to Contractor

Captures 100% of bilingual and Hispanic homeowner markets across high-growth states (TX, FL, CA, AZ, NV).

Technical Architecture
  • Real-time dual-language audio streaming via WebSockets
  • Automatic language detection on the first spoken sentence
  • Localized trade vocabulary for Hispanic home services

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