1. The Overall Platform Vision
JE Horizon is built to be the autonomous front-office and dispatch brain for home service contractors (roofing, HVAC, plumbing, electrical, and general contracting). Our mission is to eliminate the 50% of revenue lost to missed calls, delayed quote turnaround, and double-booked dispatch boards.
The platform is structured across four strategic pillars:
- Speed-to-Lead Lead Aggregation: Sub-30-second automated response across Google Maps (GBP), Google Local Services Ads (LSA), Angi, Thumbtack, and website quote forms.
- Autonomous Dispatch & Real-Time Calendar Sync: Bi-directional synchronization with Google Calendar, Apple Calendar, and Outlook with automated double-booking prevention.
- Field Service CRM Ecosystem: Two-way sync with the field systems contractors live in (Housecall Pro, Jobber, ServiceTitan).
- Trade Financials & Automated Estimating: QuickBooks Online (QBO) sync and aerial measurement takeoffs (Roofr, EagleView).
2. Local Roadmap: What is Live in Production
- Google Calendar & iCal Bi-Directional Sync: Live RFC 5545 WebCal feed export + 1-click Google Calendar add links + secret iCal busy window import that shields contractor time in
availableSlots(). - Dedicated Business Line (10DLC Brand & Campaign): Carrier-approved TCR brand registration with official legal name, entity type, and EIN persistence via Telnyx.
- Missed-Call Autonomous AI Receptionist: Step 5 conditional call forwarding, SMS intake, qualification scripts, quiet hours, and emergency escalation.
- Price Book & Quotes Portal: National 2026 trade price books, AI quote drafts with competitor price matching, PDF export, and web signatures.
- Multi-Tier Access Control: Starter ($49/mo) vs Pro ($79/mo) plan gating, developer bypass, and signed electronic MSA records.
3. Local Roadmap: Current Sprint (In Progress)
- Universal Lead Webhook & Zapier/Make Connector: Authenticated endpoint (
POST /api/webhooks/leads) for zero-code ingestion from any website form. - Google Business Profile & LSA Chat Responder: Ingestion of Google Maps chat inquiries with instant AI triage and appointment offers.
- Angi & Thumbtack Speed-to-Lead: Automated 15-second response to shared leads to beat competitors.
4. Upcoming Milestones: FSM CRMs & Financials
| Integration / Feature | Phase | Contractor Value |
|---|---|---|
| Housecall Pro Connector | Phase 3 (Next) | Two-way push of customers and booked jobs into HCP dispatch. |
| Jobber Client Hub Connector | Phase 3 (Next) | Sync quote requests and visits between JE Horizon and Jobber. |
| QuickBooks Online (QBO) | Phase 3 (Next) | Eliminates double entry by syncing invoices, customers, and payments. |
| Roofr & EagleView Aerial Takeoffs | Phase 4 (Planned) | Instant square count and pitch calculation from property address. |
| Bilingual Voice Receptionist | Phase 4 (Planned) | Real-time dual English/Spanish speech recognition and synthesis. |
5. Propose an Integration
Are you using a specialized trade CRM, supplier catalog, or franchise dispatch tool not listed here? Email our engineering team directly at [email protected]. We build high-priority partner connectors on short delivery cycles.